We abide by the rules of public institutions and health authorities.
For every booking made, it applies that you can cancel it for free if you are not allowed to come due to official measures from your country or Spain. You will get your money back,
- For each every guest, not having a ‘Corona passport’ (European digital COVID certificate)at the moment this is required to travel to the concerning destination or to stay in the holiday home, is not a valid reason to cancel free of charge.
- Despite the Corona passport, each country remains responsible for setting its own entry requirements and rules, which are not standardised at EU level. This means that in addition to the Corona passport, additional rules may apply to your stay, such as the validity period of your vaccination or the requirement for an additional (booster) vaccination. These extra rules are also not a valid reason for cancelling your stay free of charge.
- Quarantine measures are also not a valid reason to cancel free of charge.
- We are not not responsible for unavoidable or extraordinary circumstances before or during your booked holiday period as a result of (adjusted) Corona measures, unless these measures are about a ban on entry in the region where the holiday home you have booked is located.