General rental conditions
Confirmation and content of the contract.
1.1 A contract is concluded by a telephone, written or electronic (Internet / e-mail) booking at Villa-Altea.
1.2 By booking the tenant offers landlords the conclusion of a rental contract binding, whereby the tenant binds up to the written consent or cancellation by landlords. Villa-Altea will confirm a booking by sending a booking confirmation. The sending of the booking confirmation and the rental contract will be made by e-mail.
1.3 The house may be occupied with a maximum of the number of people in the booking confirmation, with children count as full persons. 1 child up to 2 years can stay in the house. Overcrowding requires the consent of Villa-Altea and may result in an increase in the rental price.
1.4 Booking confirmations sent by Villa-Altea contain all relevant data for the stay in the holiday home. To ensure a correct booking and to avoid misunderstandings, the renter undertakes to check immediately after receipt of the booking confirmation the correctness and completeness of the booked data and to notify Villa-Altea of any incompleteness or errors within seven days of receipt of the booking confirmation. Failure to provide such timely notice shall not entitle the renter to invoke any incompleteness or errors in the booking
Prices and payments.
2.1 The prices are inclusive of VAT.
2.2 Not included are the costs of indemnity insurance, travel cancellation and travel insurance and any other costs.
2.3 A deposit of 30% of the total rental amount is due 7 (seven) days after receipt of the booking confirmation.
2.4 The balance is payable 6 (six) weeks before arrival.
2.5 For short-term bookings (from 42 days before departure), the entire rental amount is due upon conclusion of the contract.
2.6 The full rental price is payable before departure or rental. Without full payment of the rental price there is no claim of the tenant and no performance obligation on the part of Villa-Altea. No money will be canceled
3.1 The renter is obliged to pay a deposit to the owner.
3.2 The return of the deposit is 2 weeks after departure, after a check of the rental property has been carried out with satisfactory results. Any damages and energy costs will be deducted from the deposit.
Rights and obligations of the renter.
4.1 The renter must pay attention to the arrival times well in the residence permit are called. If arriving outside the mentioned period, the renter must make an appointment with the caretaker himself
4.2 The tenant has, as stated in the booking confirmation, leave the house before the mentioned date. In case of late departure, the renter has to pay a further rent per day.
4.3 The tenant has to treat the rental property with care.
4.4 The Lessee is liable for any damage caused by him or his co-tenants to the rental property or the inventory. Within the scope of the legal provisions, the renter is obligated to do everything reasonable in the event of any disruption to service, in order to contribute to rectifying the disruption and to minimize or avoid any damage that may have occurred. In particular, the renter is obliged to report complaints immediately.
Cancellation by tenant.
5.1 In the case of cancellation of the contract no later than 43 days before arrival, cancellation fees are to be paid in the amount of the deposit
5.2 In case of cancellation of the contract between 42 days and 1 day before the rental period, fees of 90% have to be paid.
5.3 In the case of cancellation on the day of the beginning of the rental, the entire rental amount is to be paid 100%.
5.4 If the rental agreement is rebooked no later than 150 days before the start of the rental period, fees of € 50, – will be payable. Thereafter, a change in the lease is no longer possible.
Claims of the renter in the case of poor performance.
6.1 The renter must notify a complaint to the administrator without delay. The administrator will try to remedy the incident immediately on the spot.
6.2 If the rental agreement is significantly impaired by the defect, the tenant has a right of termination. The prerequisite for this is that the tenant has requested remedial action with a reasonable deadline and this deadline has expired without result.
6.3 The determination of a period is not required if the remedy is impossible or if the immediate termination of the lease by the tenant is justified by a special interest. A termination must be in writing.
6.4 Claims for non-contractual provision of services under the lease, the tenant within one month after the contractually intended end of the lease against Villa-Altea in writing. After expiry of this period, the hirer can assert claims if he has been prevented from observing the deadline without fault. Villa-Altea is liable for a maximum of the rental amount.
Resignation and termination by Villa-Altea.
7.1 Villa-Altea may withdraw from the rental agreement before the rental date or terminate the rental agreement:
a.) without observing a deadline, if a tenant disturbs the execution of the lease in spite of a warning sustainable or by his behavior endangers others or otherwise behaving in breach of contract.
b.) without observance of a period of time, if the implementation of the rental contract is made considerably more difficult, endangered or impaired as a result of unforeseeable force majeure upon conclusion of the contract.
7.2 If Villa-Altea terminates the rental agreement pursuant to item a.), The rental price for the entire agreed rental period is due. If Villa-Altea withdraws from the contract according to item b.) Before the beginning of the rental period, all sums paid in will be reimbursed immediately, further claims are expressly excluded. If Villa-Altea terminates the lease according to point b.) After the beginning of the lease, the renter will receive back the portion of the rent corresponding to the expenses saved by the lessor.
8.1 Villa-Altea is liable for the accuracy of the description of the holiday home and the proper provision of the contractual services in case of proven fault.
8.2 Villa-Altea is not liable for occasional failures or disturbances in the water or electricity supply, the permanent readiness of all facilities, for the setting of traffic facilities, relocation and closure of shops and service providers, for environmental damage or climatic changes. Furthermore, the liability is excluded for construction and road works.
8.3 The disclaimer continues to apply in case of “force majeure” (war, strikes, military exercises, natural disasters, etc.).
Dutch law applies.